Shipping policy

Shipping

Please allow 1-2 days for your items to be fulfilled.

Once fulfilled, your purchase will usually arrive within 4-6 business days from the purchase date. Upon shipment, you'll receive a confirmation e-mail. If you have any questions about your order, e-mail us at: sheree.lilysophia@gmail.com

Lost or Stolen Items

Lily Sophia is not responsible for the replacement of lost or stolen items. If your tracking number shows your package as "delivered" and you believe it to be lost or stolen, you can file a claim with USPS here: https://www.usps.com/help/claims.htm

Damaged Package
Lily Sophia is not responsible for packaging that was damaged during the shipping process. If you receive a damaged package, please take a look inside to see if any of your items were damaged. If they were, you can also file a claim with USPS.